Buyer Protection


We promise your money back if the item you received is not as described, if you are not satisfied with the quality of product or if your item is not delivered within 45 days. You can get the refund in 15 days after the claim process finishes.

Refund Process

1. Contact Us

Contact Us

2. Ask For Refund

Ask For Refund

3. Get Money Back in 15 Days

Money Back In 15 Days


Free Return

With 'Free Return' service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason, as long as they are unused, unwashed and in their original condition – complete with the original packaging, tags, etc. It's easy.

Return Process

1. Contact Us Contact Us
2. Get the return code or the return label.
Get Free Return Label
3. Go to the designated logistics company's service point to complete the return.
Visit Logistics Company
4. Wait for the local warehouse to receive your returned parcel.
Item Received At Local Warehouse
5. Refund will be made to you once we confirm receipt of your returned parcel which meet the conditions for reimbursement.
Money Back


Still have questions? Email us at or message us using Facebook Messenger at the bottom right corner.