Thank you for visiting and shopping at Shopepie.com. Following are the terms and conditions that constitute our Shipping Policy:
International Shipping Policy
All products on Shopepie.com are guaranteed to be delivered within 60 days (90 days for deliveries to Russia, 120 days for deliveries to Brazil). If you buy any product through our site, you are protected if you don't receive your order on time.
In general, the shipping process takes 12 to 28 business days as the products needs to be imported from other countries (This includes sellers processing time, creation of logistics order, exporting country customs clearance, transport to the airline, destination country customs clearance, transport to the post office and then from post office to customer). During this item has to travel through various warehouses, airlines, road transports, post offices, etc. Hence the complete process may take 12 to 28 business days or more. However, if your order does not get delivered within 60 days you will receive a full refund.
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to providing the wrong shipping address
2. Your order did not arrive due to exceptional circumstances outside our control such as delayed by a natural disaster
3. Other exceptional circumstances outside the control of Shopepie.com
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. However, all products on Shopepie.com are eligible for free shipping.
|Shipping Method||Estimated Delivery Time||Shipping Cost|
|China Post||15-40 days||Free|
|Singapore Post||15-40 days||Free|
|ePacket||7 - 28 days||Free|
*ePacket shipping is available only for selected countries.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 2-4 business days.
Customs, Duties and Taxes
Customs and taxes are already included in prices. All fees imposed during or after shipping are the responsibility of the Shopepie.com
Our Refund/Cancellation Policy provides detailed information about options and procedures for returning your order.